Terms and Conditions

Welcome to Ur Mark!

These Terms and Conditions outline the rules and regulations for the use of Ur Mark’s website, located at https://urmark.in.

By accessing this website, we assume you accept these terms and conditions. Do not continue to use Ur Mark if you do not agree to all the terms and conditions stated on this page.

1. Definitions

  • “Company”, “We”, “Our”, or “Us” refers to Ur Mark, a brand owned and operated by Nikhil Jhunjhunwala (HUF), located at 192, Chittaranjan Avenue, Kolkata – 700007, India.

  • “Client”, “Customer”, “You”, or “Your” refers to the person using our website or purchasing our products.

  • “Website” refers to https://urmark.in.

2. Use of Website

By using this website, you warrant that:

  • You are at least 18 years of age.

  • You agree to use this website only for lawful purposes and not for any illegal or fraudulent activity.

  • You will provide accurate and complete information when placing an order.

3. Products and Services

Ur Mark specializes in custom stamps and other related tools.
All our products are handmade or customized based on the design details provided by you. Please ensure all artwork, text, and spellings are correct before confirming your order.

We are not liable for any errors made in customization once the order is confirmed.

4. Orders and Payments

  • All payments are processed securely via Razorpay.

  • We do not store or have access to your payment information.

  • Orders are confirmed only after successful payment and receipt of customization details.

  • Orders can be cancelled within 6 hours of placing them, provided production has not started. After that, orders cannot be cancelled or modified as they are made to order. See our Refund and Cancellations Policy.

5. Shipping and Delivery

Please refer to our Shipping Policy for detailed information regarding processing time, shipping methods, and delivery timelines.

6. Privacy and Data Use

Your personal information (such as name, phone number, and address) is collected only for order processing and delivery.
We use Google Analytics and Meta Pixel to understand website performance and show relevant ads.
For more details, please see our Privacy Policy.

7. Intellectual Property

All content on this website—including images, text, graphics, and logos—is the property of Ur Mark or its licensors.
You may not copy, reproduce, or use any material without prior written permission from Ur Mark.

8. Comments and User Content

You may post comments or feedback on our website or social media.
However, you agree not to post content that is:

  • Offensive, defamatory, or unlawful

  • Infringing upon intellectual property rights of others
    We reserve the right to remove any such content without notice.

9. Limitation of Liability

Ur Mark will not be liable for:

  • Any indirect or consequential losses

  • Damages resulting from misuse, delay, or loss in shipping caused by third-party carriers

  • Errors caused by incorrect customization details provided by the customer

10. Third-Party Links

Our website may contain links to third-party websites. Ur Mark is not responsible for the content or practices of any linked site.

11. Changes to Terms

Ur Mark reserves the right to revise these Terms and Conditions at any time without prior notice. Updates will be posted on this page.

12. Governing Law

These Terms are governed by and construed in accordance with the laws of India, and any disputes shall be subject to the jurisdiction of the courts in Kolkata, West Bengal.

13. Contact Us

If you have any questions about these Terms, please contact us at:
📧 stampurmark@gmail.com
🏠 192, Chittaranjan Avenue, Kolkata – 700007

Brand Ownership

Ur Mark is a brand owned by Nikhil Jhunjhunwala (HUF).