Privacy Policy

Effective Date: October 2025
Last Updated: October 2025

Welcome to Ur Mark (formerly known as Soap Stamp India).
Your privacy is important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website www.urmark.in or make a purchase from us.

By using our website or purchasing from Ur Mark, you agree to the terms of this Privacy Policy.

1. Who We Are

Ur Mark is a brand owned and operated under HUF (Hindu Undivided Family), located at:
192, Chittaranjan Avenue, Kolkata – 700007, India.

We specialize in creating custom and pre-designed stamps for businesses and individuals across India.

2. Information We Collect

When you visit our site or make a purchase, we collect the following information to fulfill your order and improve your shopping experience:

  • Personal Details: Your name, phone number, and delivery address.

  • Transaction Details: Payment and order information processed securely via Razorpay.

  • Device Information: Your browser type, IP address, and device data through cookies and analytics tools (Google Analytics and Meta Pixel).

We do not collect or store any credit/debit card details. All payment data is handled securely by Razorpay.

3. How We Use Your Information

We use your information for the following purposes:

  • To process and deliver your orders.

  • To communicate with you about your order, delivery, or support inquiries.

  • To improve our website, products, and services.

  • To analyze site traffic and customer behavior using Google Analytics and Meta Pixel.

  • To show relevant ads for our products on Meta (Facebook/Instagram).

We do not sell, trade, or rent your personal data to any third party.

4. Cookies and Tracking Tools

We use cookies, Google Analytics, and Meta Pixel to understand how visitors use our site, improve the user experience, and show relevant promotions.
You can control cookie settings through your browser at any time.

5. Payment Information

All payments are processed via Razorpay, which follows strict PCI-DSS security standards.
Ur Mark does not store or have access to your full payment details.

6. Shipping and Delivery Partners

To deliver your orders, we share only necessary delivery details (name, phone number, address) with trusted shipping partners including:

  • Shiprocket

  • DTDC

  • India Post / Speed Post

These details are used solely for shipping purposes.

7. Data Retention and Security

We retain your personal data only for as long as necessary to provide services, comply with legal obligations, or resolve disputes.
We use industry-standard security measures to prevent unauthorized access, disclosure, or alteration of your data.

8. Your Rights

You have the right to:

  • Request access to the personal data we hold about you.

  • Correct, amend, or delete your information.

  • Withdraw your consent for us to contact you or process your data.

To exercise any of these rights, please contact us at stampurmark@gmail.com.

9. Age of Consent

By using this site, you confirm that you are at least 18 years old or are using it under the supervision of a parent or guardian.

10. Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Effective Date.”

11. Contact Us

If you have any questions, complaints, or requests regarding this Privacy Policy, please contact us at:

Ur Mark
📍 192, Chittaranjan Avenue, Kolkata – 700007, India
📧 stampurmark@gmail.com
🌐 www.urmark.in