UrMark FAQ: Everything to Know Before Ordering a Custom Stamp

Choose your preferred stamp type and size on our website, upload your logo or design, and complete your order. If your artwork needs adjustments, our team will guide you before production begins.

Yes. If you don't have a logo, share your business name, preferred font, or ideas with us. We can create a simple text-based stamp or guide you toward a suitable design.

Yes. Every customised stamp includes a digital artwork proof. Production begins only after you approve the final design.

Most orders are dispatched within 2–5 working days after artwork approval. Delivery usually takes another 3–7 working days depending on your location within India.

Yes. Most logos can be converted into stamps. Upload your logo while placing your order, and we'll flag any modifications needed for a clean impression before production.

AI, SVG, PDF, EPS, or a high-resolution PNG all work. If you're unsure, upload what you have and we'll check whether it's suitable.

It depends on your use. Pre-inked stamps suit packaging and paperwork, acrylic stamps work well for crafting with different ink colours, wax seals add a luxury touch, and brass deboss stamps suit leather, clay, soap, and premium packaging. If you're unsure, tell us what you're stamping and we'll recommend the right product.

Yes, we ship across India.

If you have an urgent requirement, contact us before placing your order so we can check our production schedule and confirm whether expedited processing is possible.

No. Since every product is custom-made, full payment is required before production begins.

Orders can be cancelled only before artwork approval and production. Once manufacturing has started, cancellation isn't possible because the product is made specifically for you.

Yes, before you approve the artwork. Once the design is approved and production begins, further changes aren't possible.

Share clear photos within 48 hours of receiving your order. We'll investigate and arrange a replacement if the damage occurred in transit or is a manufacturing defect.

We reproduce your logo as accurately as possible. Some very fine details may need slight adjustment to ensure a clean, consistent impression — we'll always confirm with you first.

With proper care, our stamps are designed to last for years. Lifespan depends on usage and maintenance.

Yes. We keep your approved artwork on record, making it easy to reorder.

Yes. Our personalised library stamps are a customer favourite — perfect for book lovers, teachers, and gifting.

Yes. We offer bulk ordering for businesses, corporate gifting, schools, publishers, and resellers. Contact us for a customised quote.

The right size depends on where you'll use the stamp. If you're unsure, send us your logo and intended application and we'll recommend a suitable size.

In many cases, yes. Share the image and we'll let you know if it can be converted into a stamp-ready design.

The best ink depends on the surface you're stamping. We'll recommend the right ink based on whether you're stamping paper, fabric, packaging, plastic, or another material.

We don't just manufacture stamps — we help businesses build their brand. Every design is checked, every product is custom-made, and we're committed to crisp impressions, premium quality, and genuine customer support.

Yes. Tell us what you're making, where you want to use the stamp, and your budget, and we'll recommend the best option — our goal is to help you choose the right product, not just sell you one.

UPI, credit and debit cards, net banking, wallets, and Razorpay. Bank transfer is available where applicable.

Yes, on eligible orders above the current threshold shown at checkout and in our offers page.